Cause

Rental operator KYB (Know Your Business) is not active — payment resources are blocked.

Partner action

Ask the rental operator to complete KYB onboarding in Gando before creating payments or bank accounts.

Gando action (internal)

Check accounts.inflowKybStatus and assertAccountKybActive guard on payment routes.

Example response

{
  "error": {
    "code": "account_kyb_not_active",
    "message": "Rental operator KYB is not active",
    "requestId": "req_abc123"
  }
}